MoonX, the world’s fastest and safest digital assets exchange platform, built by world-class stock exchange and blockchain veterans, is the only exchange that lets traders to trade for a deterministic price. MoonX is the future of trading digital assets in a truly decentralized ecosystem co-owned by the entire MoonX Family. While existing solutions offer to solve just one problem at a time, MoonX offers a highly secure, useful and easy-to-use product based on private blockchain.


MoonX Privacy Policy


[Last updated: 4 Dec 2018]

This Privacy Policy outlines how MoonX gathers and uses client data received from MoonX website. The expressions "we," "us," and "our" refer to MoonX and its affiliates. When we request certain individual data from users it is on the grounds that we are required by law to gather this data or it is pertinent to specific uses. Any non-required information you share with us is done voluntarily. You can choose whether to give us the non-required information; you will be unable to use all of our Services if you decide not to.


By using the platform, you agree to the terms on data mentioned in this Privacy Policy. Every so often, MoonX may re-examine this Privacy Policy to reflect changes in law or our own information collection practices. If changes are made to this Privacy Policy, the same will be announced on the website. We will request your permission before using your data for any reason that isn't mentioned in this Privacy Policy.


2. Data Collection

We would like you to understand the types of data we gather when you register on MoonX platform.


2.1 Information you provide at the time of registration

IWhen you open an account on MoonX, you furnish us with individual data that includes information such as name, email address and a secret key. For enhanced security, you can include a mobile number for SMS or Google Authenticator record for two-factor authorization.


2.2 Data we gather while validating your identity

To conform to regulatory standards globally, MoonX users are required to undergo user identity authentication for both personal and enterprise level accounts. This involves gathering formal identification proof.

2.3 Service usage

When you use the MoonX platform, we additionally capture the following data identified with use, for example, access date and time, device identification, system OS, browser type and IP address. This usage data helps us ensure that our interface is accessible to users without any issues and it also helps during crime investigations.

2.4 Transaction Information

We gather transaction data including trade history, withdrawals and order activity. This information is monitored for suspicious activities and to provide an enhanced level of data protection to users.


3. Why does MoonX collect this information?

  • ●  We use the information to deliver our services and confirm user identity
  • ●  To enable secure transactions
  • ●  To comply with the laws imposed by regulatory bodies
  • ●  To monitor performance of the platform and bring improvements from time to time
  • ●  To communicate with the users
  • ●  To enforce the terms and conditions laid out by us

4. How does MoonX protect user data?

MoonX has put in place various safety measure to make sure that your data isn't lost, abused, or modified. Our information safety measures incorporate, however are not restricted to: PCI Scanning, Secured Sockets Layered encryption innovation, pseudonymisation, inside information get to limitations, and strict physical access controls to structures and documents. Please take note that it is difficult to ensure 100% secure transmission of information over the Internet. All things considered, we request you to understand user responsibilities and take safety precautions to avoid potential threat to data.


5. Contact

Please get in touch with our customer support team in case of complaints, feedback or questions.