We would like you to understand the types of data we gather when you register on MoonX platform.
IWhen you open an account on MoonX, you furnish us with individual data that includes information such as name, email address and a secret key. For enhanced security, you can include a mobile number for SMS or Google Authenticator record for two-factor authorization.
To conform to regulatory standards globally, MoonX users are required to undergo user identity authentication for both personal and enterprise level accounts. This involves gathering formal identification proof.
When you use the MoonX platform, we additionally capture the following data identified with use, for example, access date and time, device identification, system OS, browser type and IP address. This usage data helps us ensure that our interface is accessible to users without any issues and it also helps during crime investigations.
We gather transaction data including trade history, withdrawals and order activity. This information is monitored for suspicious activities and to provide an enhanced level of data protection to users.
MoonX has put in place various safety measure to make sure that your data isn't lost, abused, or modified. Our information safety measures incorporate, however are not restricted to: PCI Scanning, Secured Sockets Layered encryption innovation, pseudonymisation, inside information get to limitations, and strict physical access controls to structures and documents. Please take note that it is difficult to ensure 100% secure transmission of information over the Internet. All things considered, we request you to understand user responsibilities and take safety precautions to avoid potential threat to data.
Please get in touch with our customer support team in case of complaints, feedback or questions.